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Privacy Policy

Effective Date: 20 August 2025

Advocnet.com (“Advocnet,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of all users of our platform. This Privacy Policy outlines how we collect, use, store, and protect personal data of both Clients and Consultants. By using Advocnet, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following information when you register, book, or provide services on Advocnet:

  • Personal details such as name, username, email address, and payment information.

  • Professional details such as practice area, expertise, and experience (for Consultants).

  • Consultation data including session records, messages, audio/video call recordings, and shared documents.

  • Technical data such as IP address, device information, and usage activity.

2. Use of Information

The information collected is used strictly for:

  • Facilitating bookings between Clients and Consultants.

  • Processing payments and applying applicable service charges or discounts.

  • Ensuring quality, compliance, and security through review of consultations.

  • Improving platform services and user experience.

  • Legal or regulatory compliance where required.

3. Confidentiality of Consultations

3.1 Advocnet will not disclose or publish any Client’s personal identity or consultation details in public.
3.2 Consultation data will only be accessible to Advocnet authorized personnel and the Consultant with whom the Client has booked a session.
3.3 Advocnet will maintain 100% confidentiality of issues discussed and information shared during consultations, except where disclosure is required by law.

4. Data Sharing Restrictions

4.1 Clients must not share personal contact details such as phone numbers, email addresses, or other direct contact information with Consultants unless prior written permission is granted by Advocnet.
4.2 Consultants are also strictly prohibited from soliciting or exchanging personal contact details with Clients.

5. Recording of Consultations

All consultations (audio and video) conducted via Advocnet are recorded. These recordings may be used for:

  • Quality assurance and training

  • Compliance checks

  • Dispute resolution

  • Fraud prevention

By using Advocnet, all parties consent to such recordings.

6. Payments and Data

  • Payment processing information is collected securely and handled through trusted third-party payment processors.

  • Advocnet may apply service charges or discounts on consultation fees. These adjustments will not affect Consultant’s agreed base rate but may affect the final Client payment.

  • Advocnet reserves the right to withhold or cancel payments in cases of fraud, policy violation, or misconduct.

7. Data Security

We implement industry-standard security measures to protect user data. While we strive to ensure full protection, no system can be guaranteed 100% secure. Users are encouraged to maintain strong passwords and safeguard their login credentials.

8. Data Retention

  • Consultation records, including call recordings, are retained only as long as necessary for business, legal, or compliance purposes.

  • Personal data will be deleted or anonymized when no longer required.

9. User Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for data use (subject to service limitations).

  • Request a copy of data held about you.

Requests can be made by contacting Advocnet at [Insert Contact Email].

10. Third-Party Services

We may use third-party service providers (e.g., for payments, analytics, or hosting). These providers are bound by strict confidentiality and data protection obligations.

11. Final Authority

In all matters relating to privacy enforcement, compliance, disputes, and data handling, the decision of Advocnet shall be final and binding.

12. Updates to this Policy

Advocnet may revise this Privacy Policy from time to time. Updated versions will be published on this page, and continued use of the platform constitutes acceptance of the revised Policy.